Privacy Policy of RAM Interio Pvt. Ltd.

Effective Date: 23-10-2025

RAM Interio Pvt. Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, services, or communicate with us. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following information:

a) Personal Information:

Name, email address, phone number, company name, billing address, and other contact details.
Payment or financial information necessary for invoicing or service delivery.

b) Non-Personal Information:

IP address, browser type, device type, operating system, referring/exit pages, and website usage data.

c) Sensitive Information:

Financial information, government-issued IDs, or other sensitive data only when required for business purposes.

d) User-Generated Information:

Information you submit via forms, emails, surveys, or feedback.

2. How We Use Your Information

We use collected information for purposes including, but not limited to:

Providing, operating, and maintaining our website and services.
Processing transactions, payments, and invoicing.
Responding to inquiries, feedback, or support requests.
Sending newsletters, marketing communications, or service updates.
Monitoring, analyzing, and improving website functionality, performance, and security.
Detecting, preventing, and addressing fraud, unauthorized access, or illegal activities.
Complying with legal obligations.

3. Legal Basis for Processing (Where Applicable)

Where applicable (e.g., GDPR for EU users), our legal basis for processing your personal information includes:

Consent: When you provide explicit consent.
Contractual Necessity: To fulfill agreements or provide requested services.
Legal Obligation: To comply with applicable laws and regulations.
Legitimate Interest: For business operations, service improvement, and fraud prevention.

4. Sharing Your Information

We respect your privacy and will not sell your personal information. We may share information with:

Service Providers and Partners: For operational purposes such as website hosting, payment processing, analytics, or customer support.
Sister or Affiliated Companies: We may share your information with our affiliated companies, including Eskoler, Eventure, Escolar Infinity, and other related entities, to provide integrated services, manage accounts, or improve service offerings.
Legal Authorities: When required by law, legal process, or to protect our rights, property, or safety.
Business Transfers: In connection with mergers, acquisitions, or asset sales, your information may be transferred to the new entity.
Consent-Based Sharing: Only when you provide explicit consent.

Note: When sharing with affiliated companies, your information will be handled securely and in accordance with this Privacy Policy.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to:

Enhance user experience.
Analyze website traffic and usage.
Remember preferences and login sessions.
Deliver targeted content or advertisements.

You may disable cookies in your browser, but some website features may not function properly.

6. Data Retention

We retain personal information only as long as necessary to:

Provide our services.
Comply with legal obligations.
Resolve disputes and enforce agreements.

After the retention period, we securely delete or anonymize your data.

7. Data Security

We implement technical, administrative, and physical safeguards to protect personal data, including encryption, access controls, firewalls, and secure servers. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights:

Access and Portability: Request a copy of your personal information.
Correction: Update or correct inaccurate or incomplete data.
Deletion: Request erasure of your personal information.
Restriction of Processing: Limit how your data is used.
Objection to Processing: Object to certain processing activities, including marketing.
Withdrawal of Consent: Revoke previously given consent.

To exercise your rights, contact: projects@raminterio.com

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we discover we have collected data from a child without parental consent, we will delete it immediately.

10. International Transfers

If you are accessing our services from outside India, your information may be transferred and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.

11. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to read their policies before sharing personal information.

12. Compliance with Laws

We comply with:

Information Technology Act, 2000 (India) and rules thereunder
General Data Protection Regulation (GDPR) for EU users
California Consumer Privacy Act (CCPA) for California residents
Other applicable data protection laws

13. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with the revised “Effective Date.” Continued use of our services after changes indicates acceptance of the updated policy.

14. Contact Us

For questions, concerns, or to exercise your privacy rights:

RAM Interio Pvt. Ltd.
307, Shri Krishna Industrial Estate, Opp. Dahisar Toll Plaza, Diamond Industrial Estate, Dahisar East, Dahisar, Mumbai, Maharashtra 400068
Email: projects@raminterio.com
Phone: +917016251501

RAM Interio